Telephony
Omni-Channels Contact Center Applications
Keep all conversations in one place.
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Manage Voice, SMS, Chat, and Messaging (Messenger, Viber, Whatsapp, etc) in our simple and intuitive interface.
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Deliver best in class customer experience
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Cloud-Based
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All standard contact center features inbound ACD, email, messaging and social media, AI & Robots, IVR, outbound dialer, scripting, CRM, supervision, recording, and reporting
Key Benefits:
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A single view of the customer
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Smart Routing
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Bots and AI Combined
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Integrated Knowledge Base
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GDPR compliant
Cloud-PBX
Stay connected – Use Work Extension from Anywhere.
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With our Android, iOS, Windows Desktop Apps, and Web Client, you can literally take your office extension home with you.
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Answer calls to your office phone extension via your smartphone device and transfers to your colleagues without asking customers to call another number.
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Seamless use while moving between WiFi and 4G.
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All calls are secure using tunnel encryption.
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Easily scale up to interconnect new branches and countries.
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Centralize all your International office numbers and never miss a call again.
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Get all standard PBX features: Call Transfers, Call Forward, Call on Hold, Intercom, Voicemail, IVR, Integrated Fax Server, Call Conference, and Call Logging.